QUESTION AND ANSWER
lets get in touch
073 323 6715
sales@royalbanggroup.co.za
35001 MOKATA STREET MAMELODI EAST PRETORIA

Simply click the 'Request a quote' button and fill in the form. Our sales agent will send you an email confirming your reservation. You can also call 073 323 6715 to book your cleaning service.

You will receive a confirmation email that outlines the services you booked and the appointment time. Please review this email to verify all the information is correct.
Our house teams work Monday to Friday from 8h00 to 1700 While we do not offer weekend, evening, or public holiday cleaning services on a regular basis, we may be able to arrange this on an occasional basis.
We highly recommend a Deep Clean for first-time customers or customers who haven't had a professional clean in the last few months. You can find more information about our Deep Clean on our Services page.
There is no set amount of time - it all depends on the current condition of your home. To get a good approximation, take the number of bedrooms in your home and make that into hours. E.g. 2 bedrooms = 2 hours.
Our office teams are available during normal working hours as well as early morning, evening and Saturdays.

While we make every effort to keep all homes within our flat-rate pricing; homes that are extra dirty or larger than normal for the given number of bedrooms and bathrooms may incur additional charges over the flat-rate fee.

We never have any contracts when we clean your place. The only thing we ask is that if you have to cancel or reschedule you give us 48 hours notice. If you cancel or reschedule within 48 hours we do not charge you anything. If you cancel within 3 hours of the appointment it is 30% of the cleaning cost. If you cancel with the cleaner there or we are locked out the full price will be charged..
We meet with you at your home or office, to establish your preferences and needs by discussion and by going through each room. Usually this takes around half an hour, but as with the service itself, this is for you so if you would like to ask more questions, or to be more detailed in the planning, please allow longer. We take note of any specific concerns, and anything that requires special care. We always confirm what we have agreed to do in writing, so you know exactly what to expect.